Cancellation Policy

A full refund will be issued if the registration is cancelled up to 15 days prior to the beginning of the conference/training session.

An 80% refund will be issued if the registration is cancelled after 15 days and up to 7 days prior to the beginning of the conference/training session.

No refund will be issued if the registration is cancelled less than 7 days prior to the beginning of the conference/training session.


Conference/Training Session Cancellation - if the conference/training session is cancelled, a full refund will be issued.


You cannot cancel a registration online. To cancel a registration, contact:

Sharon Brookshire
800-925-2493
info@aceware.com*

*Please include your full name and address, registration details for the course you want to cancel (i.e. course title and dates) and a day time phone number where we can contact you.