Here is where you will find past webinars.
To view the schedule of upcoming webinars, please visit the Events page.
View an on-demand informational webinar about our software: Changing Your Registration Software
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the Flame - Reporting
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| Recent Webinars | Video | Presentation Files |
|---|---|---|
| Radical Reporting Functions We take a panoramic view of Reporting Functions by defining them, showing the organizational categories available, and how online help makes things easy for you. |
YouTube | PowerPoint |
| Pre-publication Checklist - Don't Open for Registration Without One! Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience. |
YouTube | PowerPoint |
| Escrow Best Practices Everything you ever wanted to know about Escrow: Refunds, transfers, registrations, and more! |
YouTube | PowerPoint |
| ACEware Software Update: January 13th Edition Student Manager: Updates to Refund Wizard from Escrow, Send Roster to Instructor, and Student List. New Catalog to Course Import, Multiple Invoice Payment, Email Link to Pay Outstanding Balances Online now tied to a template and more! ACEweb: Multi-Proxy Selection, Editable Instructor Profiles, Cancel Registration Enhancements (for users and staff) |
YouTube | PowerPoint |
| Numbers Matter: Discovering Student Manager Statistical Reports Learn about the many statistical reports available to you in Student Manager, and how coding plays a role. |
YouTube | PowerPoint |
| Customer Showcase: Using Workshop Courses for Successful Virtual Conferences After an overview of workshop-type courses provided by ACEware, The Center for Local Government Technology (CLGT) at Oklahoma State University (OSU) will share how they planned and set up their sessions in Student Manager, took registrations with ACEweb, and tracked the events. They will also share their lessons learned along the way. |
YouTube |
Overview
OSU Showcase |
You may also view this series, in smaller videos broken up by specific activity, at our YouTube site.
| SM 101 (Basics) Webinars | Video | Presentation Files |
|---|---|---|
| New User Spring Training, Part 2 In this training, Chuck builds upon topics covered in Part 1 and provides an overview of system preferences and reporting. |
YouTube | PowerPoint |
| New User Spring Training In this training, Chuck provides a general system overview, productivity tips, and resources to stay in condition with your software. |
YouTube | PowerPoint |
| Welcome to Student Manager! A special session on (most) everything a new user needs to know to use Student Manager. |
N/A | PowerPoint |
| Part 1-Names Orientation to Student Manager Menus, Names screen, how tables fit together, and why collection of data is critical. |
YouTube | PowerPoint |
| Part 2-Courses Course creation and setup. |
YouTube | PowerPoint |
| Part 3-Registrations/Payments Registrations, payments, transfers and refunds. |
YouTube | PowerPoint |
| Coding with Student Manager What information you should track, where to record information, and what preference settings might be most useful. We also cover adding, editing, and deleting codes. |
YouTube | PowerPoint |
| Student Manager Resources Tips on how to navigate Online help, and identify other Resources to help you use your ACEware software package. |
YouTube | PowerPoint |
| The Top Ten Things Every ACEware User Should Know A list of what we think are the top ten things every Student Manager user should know. |
YouTube | PowerPoint |
| Student Manager Preferences: Do it Your Way--Part 1 An overview of preference settings, how they are accessed, and specifics of system and name preferences |
YouTube | PowerPoint |
| Student Manager Preferences: Do it Your Way--Part 2 A review of course, register, Pocket Ledger, firm, faculty, and pay preferences |
YouTube | PowerPoint |
| A 20/20 view of ACEweb From data collection to student convenience, get a clearer picture of what ACEweb can do for you. Topics include: Supplemental data capture templates, staff web access, student self-service, and instructor options. |
YouTube | PowerPoint |
| Registration Staff Webinars | Video | Presentation Files |
|---|---|---|
| Becoming a Registration Grouping Guru Discover the ways in which grouping simplifies processes and saves time. Topics covered: How to group, examples of grouping, applying payments to groups, and how/when to ungroup (things happen) |
YouTube | PowerPoint |
| Registration Tips and Tricks Learn how to make Student Manager's registration tools work for you. Topics include: Mass Registration Tool, Mass Transfer Tool, Speed Registration, Grouping Registrations, Proxy Registration, and Express Registration |
YouTube | PowerPoint |
| The New and Improved Staff Web Access We demonstrate the Staff Web Access features which includes the ability to log in as students and enroll them in courses, look up courses and view additional course information, view rosters and enter grades. |
YouTube | PowerPoint |
| Everything You Need to Know About AW Pendings What causes an AW-Pending status, how to find AW-Pending payments, and more. |
YouTube | PowerPoint |
| Managing Membership Courses Membership programs from A to Z. |
YouTube | PowerPoint |
| Supplemental Data Capture Pages Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages. |
YouTube | PowerPoint |
| The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key! | YouTube | PowerPoint |
| Tips, best practices and maintenance: Names Level II Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names. |
YouTube | PowerPoint |
| Certificates From grouping and interest codes to monitoring the matriculation path, Student Manager is prepared to handle certificate programs. |
YouTube | PowerPoint |
| All About Registrations New features for registering students, and properly collecting and storing registration information. |
YouTube | PowerPoint |
| 10 Solutions for Common Registration Problems Solutions to the 10 most common registration problems. |
Vimeo  |
N/A |
| Attendance Module - What's Old is New Again! Improved Attendance Module: two-click student attendance reports, schedule clinics and labs for individual students, and add new dates to longer classes. |
YouTube | PowerPoint |
| Course Construction: What Every Program Manager Needs to Know Student Manager tools to help design, price, market and manage your programs. |
YouTube | N/A |
| Editing Transactional Emails Jazz up your transactional email templates used in Student Manager. |
Part 1: Vimeo Part 2: Vimeo |
PowerPoint |
| Guide to the Reporting Galaxy Student Manager reporting areas, general reporting help, finding the right report, Report Area Guide, running a report, report setup screen, and tech help. |
YouTube | PowerPoint |
| Love, Money & Contract Training Top 10 Business Development Practices in Contract Training. |
YouTube | Notes (PDF) |
| Managing Contract Classes in Student Manager How Student Manager can help you find the right customer, manage bids and proposals, budget for profit, and handle registrations and billings. |
Contract.wmv | PowerPoint |
| Optimizing Student Manager 8 Searches How to optimize searches in Student Manager 8.0. |
YouTube | N/A |
| SMS Messaging Tool Send emergency text messages from Student Manager (e.g. winter storm cancellations). |
YouTube | N/A |
| Strategies for Communicating with Your Customer Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option. |
Vimeo | PowerPoint |
| Student Manager Report Wizard Webinar Series How to create reports, schedule email delivery of reports, etc. |
Part 1: Vimeo Part 2: Vimeo Part 3: Vimeo |
N/A |
| The Wonderful World of Workshops A simple system for managing complex event-within-event registrations (e.g. breakout sessions). |
YouTube | PowerPoint |
| Financial Staff Webinars | Video | Presentation Files |
|---|---|---|
| Escrow Best Practices Everything you ever wanted to know about Escrow: Refunds, transfers, registrations, and more! |
YouTube | PowerPoint |
| Follow the Money: Billing, Invoicing, and Reporting In this session, Chuck, your master of all things financial, reviews the basics of billing, preview payment plans, illuminates the invoicing process, and reveals the reports available to help you monitor your receivables. |
YouTube | PowerPoint |
|
Using Budget Builder and Pocket Ledger--Avoid Financial Frenzy Take advantage of the existing tools in Student Manager can help bring order and control to financial reporting and budgeting. |
YouTube | PowerPoint |
| Student Manager's Pocket Ledger The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager! |
YouTube | PowerPoint |
| The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key! | YouTube | PowerPoint |
| All About Registrations New features for registering students, and properly collecting and storing registration information. |
YouTube | PowerPoint |
| Love, Money & Contract Training Top 10 Business Development Practices in Contract Training. |
YouTube | Notes (PDF) |
| Student Manager Report Wizard Webinar Series How to create reports, schedule email delivery of reports, etc. |
Part 1: Vimeo Part 2: Vimeo Part 3: Vimeo |
N/A |
| Understanding Payments and Deposits Basic payments, cancellations and transfers, the Escrow account, and deposits |
YouTube | PowerPoint |
| Marketing Staff Webinars | Video | Presentation Files |
|---|---|---|
| Tools and strategies to grow enrollments Join Chuck and two ACEware ACEs, Nicki Toizer from Mt Airy Learning Tree and Maxie Flores from the University of Texas at El Paso as they share some of their strategies for boosting enrollments. |
YouTube | Notes (PDFf) |
| ACEweb ACEthetics In this session Jason provides demonstrations on how to spice up your course status pages (with HTML, pictures and video clips), add more to your course look up (with graphic display, instructor pics and bios) and location records (with interactive maps and location images.) |
YouTube | PowerPoint |
| Open the Bundling Module Under Your Tree Course Packaging is ACEware's most popular Student Manager add-on module! |
YouTube | PowerPoint |
| Smarter Marketing with Student Manager Chuck reveals the many resources available to you to support your marketing decisions. |
YouTube | PowerPoint |
| The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key! | YouTube | PowerPoint |
| Follow Up Emails How to send follow up emails after a course ends. |
YouTube | PowerPoint |
| A Bountiful Harvest of Marketing Tips The why and how of collecting information about your participants. |
YouTube | PowerPoint |
| ACEweb RWD ACEweb is now mobile friendly! See how the new ACEweb RWD works and how you can add it to your ACEweb arsenal! |
YouTube | PowerPoint |
| Create HTML Formatted Emails A tool for creating HTML formatted emails. |
YouTube | N/A |
| Editing Transactional Emails We show you how to jazz up your transactional email templates used in Student Manager. |
Part 1: Vimeo Part 2: Vimeo |
PowerPoint |
| Love, Money & Contract Training Top 10 Business Development Practices in Contract Training. |
YouTube | Notes (PDF) |
| Marketing Through Your Rear View Mirror Your Student Manager software is a powerful and flexible tool which can give you invaluable detail on what marketing efforts work and what didn't. |
YouTube | PowerPoint |
| McGyver's Favorite Student Manager tool? Catalog Module! The Catalog Module holds descriptions, subject codes, grouping codes, prerequisites, material requirements and benefits for the courses you offer. |
Vimeo |
PowerPoint |
| Optimizing your Web Checkout Process Online marketing expert Jon Horn will discuss what makes a good registration process and share good and bad examples from our industry and leading e-commerce sites. |
YouTube | Notes (PDF) |
| SMS Messaging Tool Send emergency text messages from Student Manager (e.g. winter storm cancellations). |
YouTube | N/A |
| Strategies for Communicating with Your Customer Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option. |
Vimeo | PowerPoint |
| Student Manager Report Wizard Webinar Series How to create reports, schedule email delivery of reports, etc. |
Part 1: Vimeo Part 2: Vimeo Part 3: Vimeo |
N/A |
| The New Networking Basics of blending some of the new online tools with a solid understanding of communication. |
YouTube | PowerPoint |
| SEO New Rules: What Every Continuing Educator Needs to Know Join Daryl Clark, SEO Master, as he brings us up to date with the new rules in SEO. |
YouTube | N/A |
| Program Coordinators Webinars | Video | Presentation Files |
|---|---|---|
| Pre-publication Checklist - Don't Open for Registration Without One! Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience. |
YouTube | PowerPoint |
| Student Manager Preferences: Do it Your Way--Part 1 An overview of preference settings, how they are accessed, and specifics of system and name preferences |
YouTube | PowerPoint |
| Student Manager Preferences: Do it Your Way--Part 2 A review of course, register, Pocket Ledger, firm, faculty, and pay preferences |
YouTube | PowerPoint |
| Customer Showcase: Using Workshop Courses for Successful Virtual Conferences After an overview of workshop-type courses provided by ACEware, The Center for Local Government Technology (CLGT) at Oklahoma State University (OSU) will share how they planned and set up their sessions in Student Manager, took registrations with ACEweb, and tracked the events. They will also share their lessons learned along the way. |
YouTube |
Overview
OSU Showcase |
| New F2 Set Filter for Active Course Lookup Users can now set a filter in the Show Enrollment F2 report, which allows course coordinators to only see their courses. |
N/A | PowerPoint |
| Overview of Optional Modules from ACEware A showcase of a few of the extra value optional modules and services that you can add to your ACEware system. Topics include: ACEweb calendar, Quick Pick, Packaging, and more! |
YouTube | PowerPoint |
|
Using Budget Builder and Pocket Ledger--Avoid Financial Frenzy Take advantage of the existing tools in Student Manager can help bring order and control to financial reporting and budgeting. |
YouTube | PowerPoint |
| Better Management of Instructors with Student Manager and ACEweb From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb. |
YouTube |
PowerPoint--SM PowerPoint--AW |
| The New and Improved Staff Web Access We demonstrate the Staff Web Access features which includes the ability to log in as students and enroll them in courses, look up courses and view additional course information, view rosters and enter grades. |
YouTube | PowerPoint |
| Open the Bundling Module Under Your Tree Course Packaging is ACEware's most popular Student Manager add-on module! |
YouTube | PowerPoint |
| Successful Certificate Program Management The key components in managing certificate programs in Student Manager. |
YouTube | PowerPoint |
| Student Manager's Pocket Ledger The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager! |
YouTube | PowerPoint |
| Budget Builder in Student Manager Everything you need to build budgets, set fees, and determine go/no-go decision points is right at your fingertips! |
YouTube | PowerPoint |
| Managing Membership Courses Membership programs from A to Z. |
YouTube | PowerPoint |
| Maximizing Your Course Production Process A road map to successful course production and demonstrate the resources within Student Manager and ACEweb to support a successful course cycle. |
YouTube | PowerPoint |
| The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key! | YouTube | PowerPoint |
| Certificates From grouping and interest codes to monitoring the matriculation path, Student Manager is prepared to handle certificate programs. |
YouTube | PowerPoint |
| All About Registrations New features for registering students, and properly collecting and storing registration information. |
YouTube | PowerPoint |
| Follow Up Emails How to send follow up emails after a course ends. |
YouTube | PowerPoint |
| Filters All about Student Manager filters. |
YouTube | PowerPoint |
| Modules with the Mostest Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover. |
YouTube | PowerPoint |
| 10 Solutions for Common Registration Problems Solutions to the 10 most common registration problems. |
Vimeo |
N/A |
| A Bountiful Harvest of Marketing Tips The why and how of collecting information about your participants. |
YouTube | PowerPoint |
| Course Construction: What Every Program Manager Needs to Know Tools within Student Manager to help design, price, market and manage your programs. |
YouTube | N/A |
| Create HTML Formatted Emails A tool for creating HTML formatted emails. |
YouTube | N/A |
| Editing Transactional Emails We show you how to jazz up your transactional email templates used in Student Manager. |
Part 1: Vimeo Part 2: Vimeo |
PowerPoint |
| Love, Money & Contract Training Top 10 Business Development Practices in Contract Training. |
YouTube | Notes (PDF) |
| Managing Contract Classes in Student Manager How Student Manager can help you find the right customer, manage bids and proposals, budget for profit, and handle registrations and billings. |
Contract.wmv | PowerPoint |
| Marketing Through Your Rear View Mirror Your Student Manager software is a powerful and flexible tool which can give you invaluable detail on what marketing efforts work and what didn't. |
YouTube | PowerPoint |
| McGyver's Favorite Student Manager tool? Catalog Module! The Catalog Module holds descriptions, subject codes, grouping codes, prerequisites, material requirements and benefits for the courses you offer. |
Vimeo |
PowerPoint |
| Optimizing Student Manager 8 Searches How to optimize searches in Student Manager 8.0. |
YouTube | N/A |
| SMS Messaging Tool Send emergency text messages from Student Manager (e.g. winter storm cancellations). |
YouTube | N/A |
| Student Manager Report Wizard Webinar Series How to create reports, schedule email delivery of reports, etc. |
Part 1: Vimeo Part 2: Vimeo Part 3: Vimeo |
N/A |
| Strategies for Communicating with Your Customer Transactional emails, mail merge messages, class suggestions, recording contacts via the CRM module, Name callbacks, emergency email messages, and the new SMS option. |
Vimeo | PowerPoint |
| The Wonderful World of Workshops A simple system for managing complex event-within-event registrations (e.g. breakout sessions). |
YouTube | PowerPoint |
| Keeper of the Flame Webinars | Video | Presentation Files |
|---|---|---|
| Holiday Planning Learn how to add and remove holiday dates in order to avoid the collision of course dates and holiday schedules, plus an overview of other cleanup routines |
YouTube | N/A |
| You're the Keeper of the Flame! Now What? A review of the primary Keeper responsibilities to maintain a healthy database. The ABCs (Archiving, Backup, and Cleanup tools) of database maintenance, and additional tips and tricks to help you be successful in your role. |
YouTube | PowerPoint |
| Better Management of Instructors with Student Manager and ACEweb From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb. |
YouTube |
PowerPoint--SM PowerPoint--AW |
| Student Manager Preferences: Do it Your Way--Part 1 An overview of preference settings, how they are accessed, and specifics of system and name preferences |
YouTube | PowerPoint |
| Student Manager Preferences: Do it Your Way--Part 2 A review of course, register, Pocket Ledger, firm, faculty, and pay preferences |
YouTube | PowerPoint |
| Data Cleanup With the database cleanup tools built into Student Manager you can keep your database clean, smoothly running, and manageable. |
YouTube | PowerPoint |
| Student Manager's Pocket Ledger The Pocket Ledger module allows you to track income and expenses for courses right within Student Manager! |
YouTube | PowerPoint |
| Budget Builder in Student Manager Everything you need to build budgets, set fees, and determine go/no-go decision points is right at your fingertips! |
YouTube | PowerPoint |
| Spring Cleanup: Student Manager Maintenance Tips Ways to declutter your database and the cleaning tools we have within the software to streamline the process. |
YouTube | PowerPoint |
| Supplemental Data Capture Pages Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages. |
YouTube | PowerPoint |
| The Top Ten Things Every ACEware User Should Know A list of what we think are the top ten things every Student Manager user should know. |
YouTube | PowerPoint |
| Ed2Go Integration Tools ACEware Systems. In partnership with Ed2Go |Cengage Learning is pleased to announce a great new tool to simplify management of Ed2Go enrollments. |
YouTube | PowerPoint |
| New Quick Pick Module The Quick Pick module can be used in any membership type program or any program where a student might be registering for several classes at one time |
YouTube | PowerPoint |
| ProTrain Integration Tools ACEware Systems. In partnership with ProTrain, LLC is pleased to announce a fantastic new tool to simplify tracking of ProTrain enrollments. |
YouTube | PowerPoint |
| Tips, best practices and maintenance: Names Level II Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names. |
YouTube | PowerPoint |
| Modules with the Mostest Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover. |
YouTube | PowerPoint |
| Archiving Data Archiving allows you to store older data apart from the data you are using day-to-day. | YouTube | N/A |
| Ed2Go and Protrain Import/Export New import tools that can simplify and (semi) automate the import of Ed2go and Protrain data. |
YouTube | PowerPoint |
| SEO New Rules: What Every Continuing Educator Needs to Know Join Daryl Clark, SEO Master, as he brings us up to date with the new rules in SEO. |
YouTube | N/A |
| Spring Cleaning Eliminate duplicate names and locations, and whittle those codes down to a meaningful level. |
YouTube | PowerPoint |
| Student Manager Report Wizard Webinar Series How to create reports, schedule email delivery of reports, etc. |
Part 1: Vimeo Part 2: Vimeo Part 3: Vimeo |
N/A |
| Reporting Tools Webinars | Video | Presentation Files |
|---|---|---|
| Radical Reporting Functions We take a panoramic view of Reporting Functions by defining them, showing the organizational categories available, and how online help makes things easy for you. |
YouTube | PowerPoint |
| Numbers Matter: Discovering Student Manager Statistical Reports Learn about the many statistical reports available to you in Student Manager, and how coding plays a role. |
YouTube | PowerPoint |
| Crafting Quality Queries (201) Take the next step in advance editing, by working with complex queries requested by customers. |
YouTube | PowerPoint |
| Crafting Quality Queries (101) Whether you feel queasy or qualified when it comes to running queries in Student Manager, you'll appreciate this session, which explains the difference between a query and a report, demonstrates how to find and run queries, and explains the building of new queries with multiple query elements. |
YouTube | PowerPoint |
| The Magic of the Report Wizard Learn about the benefits and new features of the Report Wizard, watch a demonstration, and find out how some of our customers are using the wizard in their programs. |
YouTube | PowerPoint |
| Membership Reporting Create, track, and view demographic statistics for memberships using built-in reporting tools. |
YouTube | PowerPoint |
| The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key! | YouTube | PowerPoint |
| Navigating Student Manager Reporting: Tips for Success Navigation tips, tricks, techniques, and strategies for getting the reports you want from your Student Manager. |
YouTube | PowerPoint |
| Set Up Report Favorites How to set up favorite reports. |
YouTube | N/A |
| Filters All about Student Manager filters. |
YouTube | PowerPoint |
| Attendance Module - What's Old is New Again! Two-click student attendance reports, the ability to schedule clinics and labs for individual students, and the option to add new dates to longer classes. |
YouTube | PowerPoint |
| Certificate Tracker Wizard Who meets the requirements for certification, who lacks a class, and what courses are required by the most people. |
Vimeo |
PowerPoint |
| Enter the Wizard! A Review of the Report Wizard An optional reporting tool that can give you some new and exciting reporting options for your Student Manager users. |
YouTube | PowerPoint |
| Guide to the Reporting Galaxy Student Manager reporting areas, general reporting help, finding the right report, Report Area Guide, running a report, report setup screen, and tech help. |
YouTube | PowerPoint |
| Report Modification - Basics Anatomy of a report, vocabulary, and data connections as well as the basic elements that make up the Report Writer took kit: fields, functions, banding, design tools. |
Vimeo |
PowerPoint |
| Report Modification - Aesthetics Reporting Aesthetics is all about looks! Font, size, color and graphics positioned so that you and your data look marvelous. |
RptAesthetics.wmv |
PowerPoint |
| Report Modification - Intermediate How data is organized and how you use that to organize bands, deal with variables, and have the correct data showing where you want. |
Vimeo |
PowerPoint |
| Report Modification - Extreme Reporting Advanced Report Topics: Justdoits, Justafters, special reporting functions, complex expressions and variables. |
Vimeo |
PowerPoint |
| Student Manager Report Wizard Webinar Series How to create reports, schedule email delivery of reports, etc. |
Part 1: Vimeo Part 2: Vimeo Part 3: Vimeo |
N/A |
| The Report Sampler Webinar Reporting areas, modification skills, creating queries, top 40 reports, locating reports. |
YouTube | PowerPoint |
| Tips and Tricks Webinars | Video | Presentation Files |
|---|---|---|
| Pre-publication Checklist - Don't Open for Registration Without One! Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience. |
YouTube | PowerPoint |
| Student Manager Imports & Export Tools Student Manager is loaded with import and export tools and functions to simplify the work you do! This webinar gives you the 30,000-foot view of the many available import and export features. |
YouTube | PowerPoint Session Outline |
| Productivity Hacks Tips for working with courses, instructors, registrations, and payments, along with query and reporting ideas. There's something for everyone in this webinar! |
YouTube | PowerPoint |
| The Top 20 Tips Every ACEweb User Should Know Get ready to further your knowledge of all things ACEweb! This webinar covers 20 ACEweb tips everyone should be using. |
YouTube | PowerPoint Notes (PDF) |
| Chuck's Top 50 Student Manager Tips Whether you are new to Student Manager or have put the software to use for many years, you're sure to appreciate this list of 50 tips and tricks! |
YouTube | Notes (PDF) |
| Registration Tips and Tricks Learn how to make Student Manager's registration tools work for you. Topics include: Mass Registration Tool, Mass Transfer Tool, Speed Registration, Grouping Registrations, Proxy Registration, and Express Registration |
YouTube | PowerPoint |
| Getting the Most from your Online Reference Guide An overview of the Online Reference Guide. |
YouTube | N/A |
| Maintenance Tips Ways to declutter your database and the cleaning tools we have within the software to streamline the process. |
YouTube | PowerPoint |
| The Top Ten Things Every ACEware User Should Know A list of what we think are the top ten things every Student Manager user should know. |
YouTube | PowerPoint |
| The New Generation of F Keys Chuck reviews the Fabulous Five Function Keys and highlights the brand new F4 - Find Registrations Shortcut key! | YouTube | PowerPoint |
| Tips, best practices and maintenance: Names Level II Mass purging names, speeding up record searches, name preferences, when to use name grouping, and specialty reporting involving names. |
YouTube | PowerPoint |
| Optimizing Student Manager 8 Searches How to optimize searches in Student Manager 8.0. |
YouTube | N/A |
| Student Manager Report Wizard Webinar Series How to create reports, schedule email delivery of reports, etc. |
Part 1: Vimeo Part 2: Vimeo Part 3: Vimeo |
N/A |
| The New Networking Basics of blending some of the new online tools with a solid understanding of communication. |
YouTube | PowerPoint |
| ACEweb Users Webinars | Video | Presentation Files |
|---|---|---|
| Pre-publication Checklist - Don't Open for Registration Without One! Follow along as we lead you through a pre-publication (registration opening) checklist. Reviewing these items prior to launching registration is critical to the success of your registration and customer experience. |
YouTube | PowerPoint |
| Proxy Registration Tips and Tricks An overview of the Proxy Registration feature, including recently-added features and a live demo. |
YouTube | PowerPoint |
| ACEweb Document Upload? It DOES Exist! A common question to ACEware in April was about the ability to upload documents through ACEweb so that documents could be stored electronically and accessed via Student Manager. The answer was, "Yes! You can do this!" Learn about how ACEweb allows students to upload documents, and then see how you can run reports in Student Manager to keep track of who has/has not submitted those forms. |
YouTube | PowerPoint |
| A 20/20 view of ACEweb From data collection to student convenience, get a clearer picture of what ACEweb can do for you. Topics include: Supplemental data capture templates, staff web access, student self-service, and instructor options. |
YouTube | PowerPoint |
| Overview of Optional Modules from ACEware A showcase of a few of the extra value optional modules and services that you can add to your ACEware system. Topics include: ACEweb calendar, Quick Pick, Packaging, and more! |
YouTube | PowerPoint |
| ACEweb Staff Access - A User Experience Auburn University at Montgomery shares how their program benefits from the ACEweb Staff Access feature. |
YouTube | PowerPoint |
| Better Management of Instructors with Student Manager and ACEweb From set up to payment and everything in between, learn about effective instructor management, and streamline your processes for working with instructors in Student Manager and ACEweb. |
YouTube |
PowerPoint--SM PowerPoint--AW |
| Keeping an Eye on ACEweb INIs Your ACEweb INI settings control and configure how your ACEweb pages perform for you and your students. That's a really BIG deal and something you need to keep an eye on! In this session, Jason shows examples of ACEweb functionality and then shares the INI setting behind the scenes. |
YouTube | PowerPoint |
| The Top 20 Tips Every ACEweb User Should Know Get ready to further your knowledge of all things ACEweb! This webinar covers 20 ACEweb tips everyone should be using. |
YouTube | PowerPoint Notes (PDF) |
| ACEweb ACEthetics In this session Jason provides demonstrations on how to spice up your course status pages (with HTML, pictures and video clips), add more to your course look up (with graphic display, instructor pics and bios) and location records (with interactive maps and location images.) |
YouTube | PowerPoint |
| Navigating the New ACEweb Online Certificate Printing With ACEweb .050, your students will be able to self-print certificates of completion and a transcript of their course history from their account in PDF format. This webinar introduces you to the new functionality and walks you through the setup and management. |
YouTube | PowerPoint |
| The New and Improved Staff Web Access We demonstrate the Staff Web Access features which includes the ability to log in as students and enroll them in courses, look up courses and view additional course information, view rosters and enter grades. |
YouTube | PowerPoint |
| Everything You Need to Know About AW Pendings What causes an AW-Pending status, how to find AW-Pending payments, and more. |
YouTube | PowerPoint |
| Supplemental Data Capture Pages Introduction and some basic instruction on use and construction of ACEweb Supplemental Data Capture pages. |
YouTube | PowerPoint |
| New Quick Pick Module The Quick Pick module can be used in any membership type program or any program where a student might be registering for several classes at one time |
YouTube | PowerPoint |
| Modules with the Mostest Discover the power and potential of Course Packaging/BOGO, Calendar Course Display, Attendance Tracking Module and The ACEweb Mobile Friendly (RWD) makeover. |
YouTube | PowerPoint |
| ACEweb Express Registration Pages Express registration pages within ACEweb offer your participants a way to register for a single event with a one page form. |
Vimeo |
PowerPoint |
| ACEweb RWD ACEweb is now mobile friendly! See how the new ACEweb RWD works and how you can add it to your ACEweb arsenal! |
YouTube | PowerPoint |
| Everything you wanted to know about ACEweb ACEweb is fully-functional regardless of the design but you can-and in our opinion, you should-customize your site so your ACEweb pages will blend smoothly with your department's main website. |
YouTube | PowerPoint |
| Multiple Interfaces in ACEweb With a single install of ACEweb you can run 9 additional web interfaces to uniquely showcase your various program types. |
YouTube | PowerPoint |
| Optimizing your Web Checkout Process Online marketing expert Jon Horn will discuss what makes a good registration process and share good and bad examples from our industry and leading e-commerce sites. |
YouTube | Notes (PDF) |
| Software Updates | Video | Presentation Files |
|---|---|---|
| Software Updates: Student Manager .093, .094, .095 & ACEweb .062 Student Manager: Updates to Refund Wizard from Escrow, Send Roster to Instructor, and Student List. New Catalog to Course Import, Multiple Invoice Payment, Email Link to Pay Outstanding Balances Online now tied to a template and more! ACEweb: Multi-Proxy Selection, Editable Instructor Profiles, Cancel Registration Enhancements (for users and staff) |
YouTube | PowerPoint |
| Software Updates: Student Manager .090, .091, .092 Student Manager: Mass publish date, color coding screens, updates to mass cloning, member fees apply to mass registration and more. ACEweb: Student self-cancel free courses, updated logon page, new contact us page and more. |
YouTube | N/A |
| Software Updates: Student Manager .87, .088, .089 & ACEweb .059 Email link to send outstanding balance notices, refund to escrow from refund wizard, link to Help Guide on UDF fields and more. ACEweb 060: Support for using Escrow during checkout, document upload enhancements, print receipts added to Student Online Report Module and more. |
YouTube | PowerPoint |
| Software Updates: Student Manager .084, .085, .086 & ACEweb .057 Student Manager .084, .085, 086: Enhanced filter for F2, Get Web Cert to the fields on Student List, add seats to the Courses Taken View and much more. ACEweb 057: Change in ACEweb update process, enhanced access to instructor-related features in ACEweb staff access, modifiable gradebook.awp template and more. |
YouTube | PowerPoint |
| Software Updates: Student Manager 8.0 .083 & ACEweb .056 Student Manager: New Preference to set your default web publishing setting, new keyboard shortcut, new message when removing an instructor and more. |
YouTube | N/A |
Customers with a current Support Agreement can view restricted videos. If you don't have that password, please contact your ACEware technician and it will be provided to you.