Training Options

We offer the following training options:

  • Public Training - 2-day public training sessions offered at various locations throughout the year (see below for individual training session descriptions). See the Events page for a list of upcoming public training sessions.
  • Internet Training - live training delived to your office via the web*. You select the dates, times, and topics to be covered.
  • On-Site Training - an ACEware trainer visits your site and conducts a private training session for your staff, covering the topics you select.
  • Webinars - a series of 60 minutes seminars conducted via the telephone/web, covering various topics (e.g. Marketing, Query Management, Email Merges, etc.).

*Requires Microsoft's free NetMeeting software program--installed on most Windows 2000 and Windows XP machines; or a pay-per-use online meeting solution such as GoToMeeting or Copilot.


Public Training Descriptions

Introductory Training
Topics covered: navigation (i.e. menus, shortcut keys, etc.), data entry (i.e. how to create records, register in a course, make a payment), report system overview (how to run reports), introduction to the report writer, and utilities overview (i.e. combine records, back-up data, etc.).

Intermediate Training
Topics covered: brief review of navigation and data entry, code management (adding, editing, combining codes), customizing preferences, report and query management, intermediate report writing.

Report Writing
Topics covered: adding/deleting report elements, report layout, report banding, introduction to report functions, page setup, printer setup, saving reports.

Financial Management with Student Manager
Topics covered: Student Manager screens and data structures-emphasizing how components impact financial reporting, optional modules for financial tracking (Company Invoicing, Budget Builder, Pocket Ledger), reporting system-emphasizing reports that support financial reporting.

Student Manager Technical Review
Topics covered: upgrade procedures, data maintenance utilities, backup procedures, archiving data, password maintenance (i.e. managing user records, access levels, and preferences), error reporting system (i.e. type of errors, what to do, when to report errors, etc.).

Advanced Report Writing
Topics covered: advanced concepts of report writer technique and theory including print whens, variables, justdoits, data grouping, and advanced report functions.

ACEweb Operations Training
Topics covered: configuration, security, settings/preferences, data preparation, maintenance, and troubleshooting.

ACEweb Extreme Makeover
Topics covered: design templates, style sheets, interface manager, design preferences/settings, generated page content, custom templates, and template maintenance.